Technical Support and PrivacyPolicy

Effective Date: January 1, 2020

About Us

Multi TechDevelopment develops and publishes game titles for mobile devices

We collectinformation in either of 2 ways:

Directly –from your device through the Titles. For this purpose, we engage with analyticspartners that collect the information on our behalf.

Indirectly–through our advertising and analytics partners. We collect information asdescribed in this privacy policy for SuperSonic Studios own purposes, as a datacontroller under data protection law where relevant.


This privacypolicy describes Multi Tech Development privacy practices with respect to informationit processes in relation to the Titles. This privacy policy does not govern theuse of SuperSonic Studio’s website, and any additional services.

The titles areavailable to users all around the world. Accordingly, throughout the document,we try to harmonize our approach and the language of the privacy policy as muchas possible. However, sometimes we refer to specific laws that require furtherdisclosures. For example, whenever you see throughout the policy the annotation“The GDPR angle”, it means that the purpose of such section is to satisfy thetransparency requirements of the General Data Protection Regulation (the“GDPR”), and therefore it applies only to personal data (as defined by theGDPR) associated with devices who we deem to be located in the EuropeanEconomic Area, United Kingdom, or Switzerland. If you are a resident ofCalifornia, please see “The CCPA Angle” for information related to theCalifornia Consumer Privacy Act (the “CCPA”). “The CCPA Angle” sections applyonly to “personal information” that is subject to the CCPA. For purposes of theCCPA, this Privacy Policy serves as both the Privacy Policy and Notice atCollection of Personal Information.

Information We Collect

Informationcollected directly from you through our SDK, and information provided to us bya third party ad network (“Ad Network Information”)

Identifiers:Your Advertising ID, IP address, information about your browser settings. Theterm Advertising ID refers to the Google Advertising ID on Android devices, andID For Advertising (“IDFA”) or ID For Vendor (“IDFV”) on iOS devices. TheAdvertising ID is a resettable persistent identifier generated by Android oriOS that allows companies to recognize your device across non-affiliated apps,for purposes such as frequency capping, attribution, fraud detection, andpersonalized advertising. You can find additional information about how tolimit our use of your Advertising ID under “How to Control Your Information”.

Generaltechnical information about your device: your time zone, the amount of freememory on your device, the name and version of the Title, battery status (onAndroid devices only), limit ad tracking status, operating system name andversion, timestamp, the name of the manufacturer of the device, the language ofthe operating system, the name of the mobile carrier, internet connection type(e.g. WiFi).

Your activityin connection with the Title: Transactions and in-app purchases made in theTitle, your progress or movement in the Title, and in-game events.

Informationreceived from advertising and analytics partners

The totalamount of revenues received as a result of advertising served to a specificdevice ID

How We Use the Information WeCollect:

We use theinformation we collect and store mainly to provide you with the Services yourequest from us and to improve your gaming experience. In addition, we use theinformation for the following purposes:

  • to improve and optimize the Titles andour players’ experiences;
  • to communicate with you about theTitles you’re using, including in-game updates, new Titles, and promotionaloffers that we think might be of interest to you;
  • to provide technical support andrespond to player inquiries;
  • to protect the safety and well-being ofour players;

to protect MultiTech Development rights and property in connection with the Titles;

  • to prevent fraud or potentially illegalactivities;
  • to manage and deliver contextual andbehavioral advertising, including for the purpose of generating aggregatereports, and attribution;
  • to administer rewards, or otherpromotional activities or events sponsored or managed by us or our businesspartners;
  • To conduct marketing campaigns acrossour advertising and marketing partners, including personalized campaigns basedon your interactions with the Titles;
  • to comply with our legal obligations,resolve any disputes we may have with you or other players, and to enforce ouragreements with third parties; and/or
  • to conduct research.

The GDPRAngle:

We also act ascontrollers – We process personal data for operating the Titles, and forimproving and optimizing the Titles and our players’ experiences on the basisof our contract with you. In addition, we process personal data for the purposeof preventing fraud or potentially illegal activities, serving contextualadvertising, conducting marketing campaigns, and conducting research, based onour legitimate interests. We, or our advertising partners, may process yourpersonal data for the purpose of serving you with personalized advertising, orconducting marketing campaigns personalized based on your interactions with ourTitles, if we, or our advertising partners, obtained your consent. We mayprocess your personal data for compliance with applicable legal obligations.

The CCPAAngle:

PersonalInformation We Collect, Disclose for a Business Purpose, and Sell – Wecollect the categories of personal information about California usersidentified in the chart below.

Recipients ofCalifornia Personal Information – Although we do not sell personalinformation for monetary consideration, we do sell personal information,subject to the choices with respect to “sale” of personal informationcommunicated to us by the app developer from which our services are available,to the categories of third parties listed below, under the definition of “sale”in the CCPA:

  • Advertising/marketing companies;
  • Analytics companies; and
  • Attribution companies.
Maximum Information RetentionPeriod:

We will keepyour information for as long as necessary to provide you with the Services,maintain our legitimate business operations, and/or exercise, defend orestablish our rights.

How We Share YourInformation:

We share yourinformation with:

Otheradvertising and marketing partners – for the purpose of receiving, ordelivering, advertising campaigns from such advertising partners.

Our corporateaffiliates – from which we receive services, such as IT, security,storage, delivery of advertising campaigns, personalized advertising, and otherinternal operations.

Advertisers –for the purposes of attribution, as stated above.

Serviceproviders – We share your information with our service providers for thepurpose of receiving services such as fraud detection and prevention,analytics, reporting, and storage.

How to Control YourInformation:


We collect andtransfer your information to other entities (including our corporate affiliatesand non-affiliates such as advertisers, other ad networks, and third partiesacting on behalf of these types of entities) that use the information describedin this Privacy Policy for serving you with personalized ads (i.e. ads that arebased on your interests or profile).

Opt out frompersonalized ads

If you do notwant us to transfer your information to third parties for personalized ads,please follow the below instructions:

iOSdevices: go to Settings > Privacy > Advertising > enable Limit AdTracking. Please note that if you use more than one device, you need to opt-outseparately in each device.

Scope of theopt-out

Note that ifyou reset your advertising ID through your device’s platform settings, youshould follow the steps above to reset your opt-out choice. In addition, optingout may not stop data from being collected from your device or transferred forother, non-personalized advertising purposes such as optimization, reporting,frequency capping, internal operations, and fraud prevention.

The GDPRAngle:

Data subjectrights – Please note that you have the right to request from us access toand rectification or erasure of your personal data we process as controllers,or to restrict or to object to processing of your personal data in accordancewith the provisions of the GDPR. To submit a request for exercising yourrights, please send an email with your request to the following address: uhlowz3tf0m@temporary-mail.net.Please note that we will process your request subject to verification of youridentity.

Complaint tosupervisory authority– You also have the right to file a complaint with therelevant supervisory authority (e.g. of your country or domicile) whereSuperSonic Studios has not addressed your concerns.

The CCPAAngle:

Your RightsRegarding Personal Information – California residents have certain rightswith respect to the personal information collected by businesses. If you are a Californiaresident, you may exercise the following rights regarding your personalinformation, subject to certain exceptions and limitations:

The rightto know the categories and specific pieces of personal information wecollect, use, disclose, and sell about you, the categories of sources fromwhich we collected your personal information, our purposes for collecting orselling your personal information, the categories of your personal informationthat we have either sold or disclosed for a business purpose, and thecategories of third parties with which we have shared personal information.

The right torequest that we delete the personal information we have collectedfrom you or maintain about you.

The rightto opt out of our sale(s) of your personal information. Please notethat if you opt out of certain types of sales, we will be unable to provide youwith the services that rely on such sales.

Theright not to receive discriminatory treatment for the exercise of theprivacy rights conferred by the CCPA.

Exercise yourrights – To exercise any of the above rights, please contact us by sendingan email to uhlowz3tf0m@temporary-mail.net.

VerificationProcess and Required Information – Note that we may need to requestadditional information from you to verify your identity or process yourrequest, although you will not be required to create an account with us tosubmit a request or have it fulfilled. We will require you to provide, at aminimum, your name and email address. We will also collect information thatidentifies your device when you submit a request, in order to help verify youridentity.

AuthorizedAgent – You may designate an authorized agent to make a CCPA request onyour behalf by verifying your identity and providing the agent with writtenpermission to make the request on your behalf.

Contact Us

Multi TechDevelopment